Communications working group
The minutes of communications working group meetings that have taken place since February 2017 are available below along with the work plan for each year.
Minutes
» 2025
Communications working group meetings in 2025.
Date |
Topics covered |
Documents |
| 3 April 2025 | Member websites and accessibility, ongoing McCloud projects - template letters, webinars and annual benefit statement wording, preparations for Pension Awareness Week, 2025 consultations | Minutes |
| 9 January 2025 | Member engagement and promotion of the LGPS, the latest on McCloud, pensions dashboards and the abolition of the Lifetime allowance, member websites, the 2024/25 workplan | Minutes |
» 2024
Communications working group meetings in 2024.
Date |
Topics covered |
Documents |
| 3 October 2024 | Member websites, member engagement and promotion of the LGPS, the latest on McCloud - templates, webinars and ABS issues, pensions dashboards and the abolition of the Lifetime allowance | Minutes |
| 4 July 2024 | LGPS promotion project, McCloud and member resources, pensions dashboards and the abolition of the Lifetime allowance, the 2024/25 workplan | Minutes |
| 11 April 2024 | Member engagement and promotion of the LGPS, the member website, the latest on McCloud, pensions dashboards and the abolition of the Lifetime allowance, the 2024/25 workplan | Minutes |
| 11 January 2024 | Member engagement and promotion of the LGPS, the latest on McCloud, pensions dashboards and the abolition of the Lifetime allowance, the 2024/25 workplan | Minutes |
» 2023
Communications working group meetings in 2023.
Date |
Topics covered |
Documents |
| 12 October 2023 | Member website - News and McCloud sections, other McCloud projects and resources, accessibility, member engagement, strategies for aggressive and difficult customers | Minutes |
| 6 July 2023 | Member website, accessibility and accessibility audits, member engagement, updates on major projects and possible future regulation changes, McCloud procurement and the cost of living crisis | Minutes |
| 27 April 2023 | Member website, website accessibility, engagement, McCloud remedy, pensions dashboards, recent changes in revaluation, SCAPE rate and pensions tax rules, 2023/24 workplan and election of Chair and Vice-Chair | Minutes |
| 10 January 2023 | News and FAQs for the England & Wales and Scotland member websites, website accessibility, member engagement, annual benefit statements, the McCloud remedy, aggregation letters, ill health communications and the 2023/24 workplan | Minutes |
» 2022
Communications working group meetings in 2022.
Date |
Topics covered |
Documents |
| 6 September 2022 | Members websites for Scotland and England & Wales, website accessibility, pension awareness campaigns, member engagement, annual benefit statements, the McCloud remedy, pensions dashboards and the 2022/23 workplan | Minutes |
| 5 July 2022 | COVID-19, member website FAQs and latest news, digital engagement, McCloud remedy and pensions dashboards and the 2022/23 workplan | Minutes |
| 26 April 2022 | Claiming pension credit template wording, covid-19 updates, new member website, digital engagement, McCloud remedy and the 2022/23 workplan | Minutes |
| 11 January 2022 | COVID-19, new member website, digital engagement, transfers out, McCloud remedy and the 2021/22 workplan | Minutes |
» 2021
Communications working group meetings in 2021.
Date |
Topics covered |
Documents |
| 7 September 2021 | COVID-19, member website, digital engagement, McCloud remedy, annual statements, transfers and aggregations, and the 2021/22 workplan | Minutes |
| 8 June 2021 | COVID-19, member website, digital engagement, McCloud remedy, exit payment reforms, death grant communications, state pension credit and the 2021/22 workplan | Minutes |
| 9 March 2021 | COVID-19, member website, digital engagement, McCloud remedy, exit payment reforms, election of chair and vice-chair and 2021/22 workplan | Minutes |
» 2020
Communications working group meetings in 2020.
Date |
Topics covered |
Documents |
| 1 Dec 2020 | COVID-19 post solutions, member website, transfer out video, digital engagement, McCloud remedy, exit payment reforms and 2020/21 workplan | Minutes |
| 29 Sept 2020 | COVID-19 communications, member website, digital engagement, McCloud remedy, exit payment reforms and 2020/21 workplan | Minutes | 28 May 2020 | COVID-19 communications, member website, digital engagement, McCloud remedy, 2020/21 workplan | Minutes |
| 29 Jan 2020 | Member videos, web accessibility legislation, digital engagement, annual benefit statements, standardised member letters, 2020 workplan and PLSA's retirement living standards | Minutes |
» 2019
Communications working group meetings in 2019.
Date |
Topics covered |
Documents |
| 15 Oct 2019 | Member videos, member website refresh, the LGPS logo, web accessibility legislation and annual benefit statements. | Minutes |
| 11 July 2019 | Member videos, member website statistics, ABS project update, template retention policies, pre-retirement booklet and membership of CWG. | Minutes |
| 3 April 2019 | Member videos, employer on-line training, new regulations for public sector websites, LGPS(Miscellaneous Amendment) Regulations 2018, GDPR and ABS template review. | Minutes |
| 15 January 2019 | Member videos, new regulations for public sector websites, LGPS(Miscellaneous Amendment) Regulations 2018, GDPR, ABS template review, cost cap changes, Fair Deal and employer bite sized videos. | Minutes |
» 2018
Communications working group meetings in 2018.
Date |
Topics covered |
Documents |
| 12 September 2018 | General Data Protection Regulations (GDPR), the national member website including member videos, annual benefit statements, AVCs FAQ, pension scams and the communications work plan for 2018/19. | Minutes |
| 16 May 2018 | LGPS (Amendment) Regulations 2018, General Data Protection Regulations (GDPR), the national member website, annual benefit statements, AVCs FAQ, cohabiting partner pensions and the communications work plan for 2018/19. | Minutes |
| 30 January 2018 | General Data Protection Regulations (GDPR), the national member website, annual benefit statements, AVCs in relation to Freedom and Choice, AVCs FAQ and the communications work plan for 2018/19. | Minutes |
» 2017
Communications working group meetings in 2017.
Date |
Topics covered |
Documents |
| 23 October 2017 | General Data Protection Regulations (GDPR), the national member website, annual benefit statements, AVCs in relation to Freedom and Choice, cohabiting partner pensions and the communications work plan for 2017/18. | Minutes |
| 13 February 2017 | How the communications working group works, the national member website, annual benefit statements, AVCs in relation to Freedom and Choice, General Data Protection Regulations (GDPR), disclosure requirements, SCAVCs through salary sacrifice | Minutes |
